Warranty on Hardware and Software Services
At RescueTECH Regina, we are in the business of rescuing you from your technology problems. This means that if you have a computer problem, we want to get to the bottom of the issue. If we do not resolve the issue the first time, please let us know and we can take a look at it again.
All items sold, new, used and refurbished are covered by our 6 month in-house warranty on hardware, 7 day warranty on service only repairs (ie, labour). Used laptops are sold with batteries that hold a charge. Please note with previously used laptops, their battery life is unknown and as such we do not guarentee battery life on our used laptops. With the exception of laptop batteries and other consumables, all items purchased may be returned within 7 days of sale.
Why didn't you fix it right the first time?
When we fix a computer or a device we test the repair to ensure what we did solves the problem as reported by the customer. Sometimes we are unable to duplicate the issue, as reported by the customer. In other cases the issue may be related to a manufacturer software issue ie, bad Windows or Apple updates.
At RescueTECH we want you to be satisfied with our service. Should you have any questions with regards to any of our policies, including our warranty policy please contact us by phone at or DM us online.