Is Sending Your iPad by Mail for Repair Safe?

If you live in a small town or rural area, there may not be a shop nearby that can repair your iPad. That leaves many people wondering whether it is safe to mail their iPad in for repair. The short answer is yes.

At RescueTECH, we have been in the repair business since 2008, and we regularly receive iPads by Canada Post and courier from across Saskatchewan and Canada. Our Apple Certified technicians repair them here in Regina, and most repairs are completed within 1 to 2 business days of arrival when parts are in stock.

Is It Really Safe to Mail an iPad?

Yes. What matters most is not which courier you use. It is how well the iPad is packaged before it leaves your home. With proper packaging, mailing an iPad is very safe. We honestly cannot recall a single iPad arriving damaged in transit.

How Should You Package an iPad for Shipping?

Use a Plain Box

Do not ship your iPad in its original Apple box, since it tells everyone there is valuable electronics inside. A plain cardboard box attracts far less attention.

Use Plenty of Padding

Wrap the iPad in bubble wrap or packing paper so it cannot move around. If the iPad can slide around inside the box, it is not packed well enough.

Insure the Package

Buy shipping insurance for the replacement value of your iPad. It usually does not cost very much, and it gives you peace of mind.

Back Up Your iPad

Before you ship, back up your iPad to iCloud or your computer. A repair does not normally affect your data, but a backup is always a good habit.

What Information Should You Include?

• Your name and phone number
• A short description of the problem
• Your iPad passcode, so we can fully test the repair

Our technicians only use your passcode to test the iPad. We do not go through your photos, messages or personal files.

Free Repair Estimate for Mail-In iPads

Every iPad shipped to us by paid courier or Canada Post gets a free repair estimate. If we have not already given you a quote, we contact you as soon as your iPad arrives to go over the repair and the cost. We only start the repair once you approve it.

How Long Does a Mail-In iPad Repair Take?

Most iPad repairs are completed within 1 to 2 business days of your iPad arriving, when parts are in stock. Add shipping time each way. If a part needs to be ordered, we let you know the expected timeline with your quote. Once the repair is done and tested, we ship your iPad straight back to you.

What iPad Repairs Can Be Mailed In?

Almost anything. The most common mail-in iPad repairs are:

• Cracked iPad screen replacement
• iPad battery replacement
• Charging and power problems
• Liquid damage

We also accept MacBooks, laptops, Microsoft Surface devices, PlayStation, Xbox and Nintendo Switch consoles by mail.

Why Mail Your iPad Instead of Using a Local Shop?

We are big supporters of shopping locally. If you have a good repair shop in your town, use it. But many communities do not have a technician who can repair an iPad, and that is where our mail-in service helps.

Why Customers Choose RescueTECH

• Experience: repairing iPads for as long as there have been iPads, and in business since 2008.
• Apple Certified technicians: as an Apple Independent Repair Provider, we have access to genuine Apple parts and tools.
• Fast turnaround: most iPad repairs done within 1 to 2 business days of arrival when parts are in stock.
• Free repair estimate: you know the cost before any work begins.
• 180-day warranty: on all parts we install.
• Same care as walk-ins: mailed-in iPads get the same attention to detail as iPads brought into our shop.

Final Thoughts

Mailing your iPad for repair is safe when it is packed properly. Before you ship:

• Use a plain shipping box.
• Pack it with plenty of padding.
• Insure it for the replacement value.
• Include your contact information and passcode.
• Back up your iPad.

Mail Your iPad to RescueTECH

Call or text us at (306) 205-7522 before shipping, and we can often give you an estimate over the phone. Learn more about our ShipNFix™ mail-in repair service, or see all of our iPad repair services in Regina.

RescueTECH
2225 14th Avenue
Regina, Saskatchewan S4P 0X9